Program highlights
- Provides separate password-protected access for all groups of users: office staff, clients, case workers, judges, attorneys, state officials, etc., all on a need-to-know basis controlled by you. Also, all data received and sent from their Internet-connected devices are encrypted for additional protection.
- Keeps track and display every appointment requested, declined, confirmed, withdrawn or canceled -- and sends auto-email notices when any of those actions are taken.
- Provides your clients with a live, up-to-the-minute calendar where they can see what time slots are available on your schedule for visitations and exchanges -- and make their own appointment requests without assistance by staff.
- Manages all case notes, staff reports and internal messages sent and received by staff and clients. Even lets you know if your client has seen your message -- and, if so, exactly when.
- Records all fees (some automatically) and payments, and provide this information -- and the balance -- to participants in real time. Also, you can provide clients with a Paypal option, integrated with the program's database, so they can pay their fees from anywhere. (This is a premium option available during installation).
- Stores digitized documents, including court orders and personal records.
- Allows you to attach photos of your clients to their records so your staff can more easily identify them when they arrive.
- Provides your staff with internal alerts when a client's authorization for informational release expires and when it is updated.
- Helps you manage client orienations with real-time checklist of forms that should be completed and other information about the client.
- Allows you to create and manage cases involving more than two participants.
The program's main menu:
Check out these features:
Case record
Appointments listed on participants portal
Example of stats report
Personalized forms
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